RAG development · Melbourne
RAG development services in Melbourne
Practical, no-nonsense delivery from a senior team that overlaps your afternoon and works while you sleep.
Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.
Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs.
10+
Years of delivery
600+
Projects delivered
20+
Countries served
25-30
Days to a live MVP
Get a free consultation
Tell us what you need. A senior engineer replies within one working day.
Practical, straightforward and good value
Australian and New Zealand businesses want plain talk, fair pricing and things that work. We keep it simple and get it done.
Straightforward pricing
A fixed quote up front and no surprise invoices.
Work moves overnight
Brief us in your afternoon and see progress the next morning.
Privacy Act ready
Australian or NZ hosting and design that follows your privacy principles.
Practical solutions
The simplest system that solves the problem, built to be easy to run.
What we build with RAG
Chat with your documents
Ask questions across PDFs, policies, manuals and contracts and get answers with citations.
Enterprise knowledge assistants
One place for staff to find answers across Google Drive, SharePoint, Confluence and more.
Customer support answers
Grounded answers for support teams and chatbots, drawn from your help centre and product data.
Search over structured data
Combine document search with SQL and APIs so answers include live numbers.
Permission-aware retrieval
Users only get answers from content they are allowed to see.
Evaluation and tuning
Test sets that measure retrieval and answer quality, and tuning until they pass.
How we approach RAG development
Why RAG instead of fine-tuning
Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.
Getting retrieval right
Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.
Keeping it current and secure
Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.
Measured, not guessed
We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.
Built for Melbourne teams
Time-zone overlap
Indian mornings overlap with eastern Australian afternoons, so you get a daily stand-up in your working day and work moves forward the same evening.
The Australian Privacy Act and Australian Privacy Principles
We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.
Billing
Invoices in Australian dollars (AUD) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.
Industries we work with in Melbourne
Melbourne's healthcare, education and SaaS businesses use us for patient and student platforms, AI assistants and new products, built to the Australian Privacy Principles.
Mining and resources
Remote operations need asset tracking, safety and automation software. We build AI agents, assistants and automation around these workflows.
Education
Universities serve international students through digital platforms. AI here usually means faster reporting, fewer manual steps and better customer replies.
Financial services
Open banking under the Consumer Data Right drives new apps. We start with one costly process and automate it end to end.
Tourism
Operators depend on online bookings and destination marketing. We build AI agents, assistants and automation around these workflows.
Meetings in your time zone
Our team's hours, in Melbourne time
15:30–01:00
Monday to Friday
Overlap with your working day
15:30–18:00
About 2.5 hours every day
Daily stand-up
16:00
Melbourne time, plus written updates every evening
What we set up for Melbourne
Messaging channels
Languages
Local payments
Data hosting
AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), in your own cloud account, so data stays where your rules require.
How it works
Week 1: discovery and design
We agree the use case, success measures and data, and show you a clickable design.
Weeks 2-3: build and integrate
We build, connect it to your systems and data, and demo working software every week.
Week 4: test and launch
We test with real cases, add monitoring and guardrails, then go live.
After launch: improve and scale
The same engineers keep tuning quality, cost and features as usage grows.
See what we've built
Try it yourself, free
Free browser tools from our team. No sign-up needed.
RAG development services: questions from Melbourne
Do you work with companies in Melbourne?+
Yes. Clarigo Infotech works with companies across Melbourne, including Melbourne, Geelong, Box Hill, as part of clients in 20+ countries. Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs. We work remotely from India with one in-house team.
What time-zone overlap do we get from Melbourne?+
Indian mornings overlap with eastern Australian afternoons, so you get a daily stand-up in your working day and work moves forward the same evening.
How do you handle the Australian Privacy Act and Australian Privacy Principles?+
We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.
Which currency do you bill in, and what does it cost?+
We bill in Australian dollars (AUD) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.
What time are your meetings in Melbourne time?+
Our team works 15:30–01:00 Melbourne time, so we overlap with your day from 15:30–18:00. Daily stand-ups are usually at 16:00 your time.
Can you build in English?+
Yes. We build interfaces and content in English, and test them with native speakers before launch.
Where will our data be hosted?+
Usually in AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.
What is RAG (retrieval-augmented generation)?+
RAG is a way of building AI assistants that first search your own documents and data for relevant information, then use a language model to answer from what was found, usually with citations.
How is RAG different from a normal chatbot?+
A normal chatbot answers from what the model learned in training. A RAG assistant answers from your current, private information, so it is more accurate for your business and can show its sources.
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