RAG development · Brisbane

RAG development services in Brisbane

Practical, no-nonsense delivery from a senior team that overlaps your afternoon and works while you sleep.

Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.

Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs.

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10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

No obligation. We reply within one working day.

What matters to Brisbane teams

Practical, straightforward and good value

Australian and New Zealand businesses want plain talk, fair pricing and things that work. We keep it simple and get it done.

01

Straightforward pricing

A fixed quote up front and no surprise invoices.

02

Work moves overnight

Brief us in your afternoon and see progress the next morning.

03

Privacy Act ready

Australian or NZ hosting and design that follows your privacy principles.

04

Practical solutions

The simplest system that solves the problem, built to be easy to run.

What we do

What we build with RAG

Chat with your documents

Ask questions across PDFs, policies, manuals and contracts and get answers with citations.

Enterprise knowledge assistants

One place for staff to find answers across Google Drive, SharePoint, Confluence and more.

Customer support answers

Grounded answers for support teams and chatbots, drawn from your help centre and product data.

Search over structured data

Combine document search with SQL and APIs so answers include live numbers.

Permission-aware retrieval

Users only get answers from content they are allowed to see.

Evaluation and tuning

Test sets that measure retrieval and answer quality, and tuning until they pass.

In depth

How we approach RAG development

Why RAG instead of fine-tuning

Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.

Getting retrieval right

Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.

Keeping it current and secure

Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.

Measured, not guessed

We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.

Working with us from Brisbane

Built for Brisbane teams

Time-zone overlap

Indian mornings overlap with eastern Australian afternoons, so you get a daily stand-up in your working day and work moves forward the same evening.

The Australian Privacy Act and Australian Privacy Principles

We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.

Billing

Invoices in Australian dollars (AUD) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Brisbane

Built for Brisbane's key sectors

Brisbane and South East Queensland businesses in logistics, construction and field services use us for job management apps, dashboards and AI automation.

Mining and resources

Remote operations need asset tracking, safety and automation software. AI here usually means faster reporting, fewer manual steps and better customer replies.

Education

Universities serve international students through digital platforms. We start with one costly process and automate it end to end.

Financial services

Open banking under the Consumer Data Right drives new apps. We build AI agents, assistants and automation around these workflows.

Tourism

Operators depend on online bookings and destination marketing. AI here usually means faster reporting, fewer manual steps and better customer replies.

Brisbane time · Brisbane

How the hours line up

Our team's hours, in Brisbane time

14:30–00:00

Monday to Friday

Overlap with your working day

14:30–18:00

About 3.5 hours every day

Daily stand-up

15:00

Brisbane time, plus written updates every evening

Local setup

Local platforms and setup

Messaging channels

SMSWhatsAppFacebook Messenger

Languages

English

Local payments

StripePayPalAfterpay

Data hosting

AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

RAG development services: questions from Brisbane

Do you work with companies in Brisbane?+

Yes. Clarigo Infotech works with companies across Brisbane, including Brisbane, Gold Coast, Sunshine Coast, as part of clients in 20+ countries. Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs. We work remotely from India with one in-house team.

What time-zone overlap do we get from Brisbane?+

Indian mornings overlap with eastern Australian afternoons, so you get a daily stand-up in your working day and work moves forward the same evening.

How do you handle the Australian Privacy Act and Australian Privacy Principles?+

We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.

Which currency do you bill in, and what does it cost?+

We bill in Australian dollars (AUD) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

Can you build in English?+

Yes. We build interfaces and content in English, and test them with native speakers before launch.

Where will our data be hosted?+

Usually in AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

Do you support SMS?+

Yes. Customers in Brisbane often prefer SMS and WhatsApp and Facebook Messenger, so we connect chatbots, notifications and support flows to them.

How is RAG different from a normal chatbot?+

A normal chatbot answers from what the model learned in training. A RAG assistant answers from your current, private information, so it is more accurate for your business and can show its sources.

Which data sources can you connect?+

PDFs and Office files, Google Drive, SharePoint, Confluence, Notion, websites, help centres, databases and APIs. We add connectors so the index stays up to date.