RAG development · New Zealand

RAG development services in New Zealand

Practical, no-nonsense delivery from a senior team that overlaps your afternoon and works while you sleep.

Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.

New Zealand companies most often hire us for SaaS products, AI automation and mobile apps.

Share

10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

No obligation. We reply within one working day.

What matters to New Zealand teams

Practical, straightforward and good value

Australian and New Zealand businesses want plain talk, fair pricing and things that work. We keep it simple and get it done.

01

Straightforward pricing

A fixed quote up front and no surprise invoices.

02

Work moves overnight

Brief us in your afternoon and see progress the next morning.

03

Privacy Act ready

Australian or NZ hosting and design that follows your privacy principles.

04

Practical solutions

The simplest system that solves the problem, built to be easy to run.

What we do

What we build with RAG

Chat with your documents

Ask questions across PDFs, policies, manuals and contracts and get answers with citations.

Enterprise knowledge assistants

One place for staff to find answers across Google Drive, SharePoint, Confluence and more.

Customer support answers

Grounded answers for support teams and chatbots, drawn from your help centre and product data.

Search over structured data

Combine document search with SQL and APIs so answers include live numbers.

Permission-aware retrieval

Users only get answers from content they are allowed to see.

Evaluation and tuning

Test sets that measure retrieval and answer quality, and tuning until they pass.

In depth

How we approach RAG development

Why RAG instead of fine-tuning

Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.

Getting retrieval right

Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.

Keeping it current and secure

Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.

Measured, not guessed

We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.

Working with us from New Zealand

Remote, but close to New Zealand

Time-zone overlap

Indian mornings overlap with New Zealand afternoons, so you get a daily stand-up in your working day, and work moves forward overnight.

The New Zealand Privacy Act 2020

We design to the Information Privacy Principles in the Privacy Act 2020, host data in Australian or New Zealand cloud regions when required, and sign NDAs and data agreements before work starts.

Billing

Invoices in New Zealand dollars (NZD) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · New Zealand

Where we help New Zealand businesses most

New Zealand companies work with us for SaaS, AI automation and mobile apps, getting senior engineering capacity with a working overlap every day and progress overnight.

Dairy and agriculture

Exporters invest in farm data and supply-chain traceability. We start with one costly process and automate it end to end.

Tourism

Operators rely on online bookings and global marketing. We build AI agents, assistants and automation around these workflows.

Film and creative tech

Studios adopt digital production and VFX tooling. AI here usually means faster reporting, fewer manual steps and better customer replies.

SaaS

Small domestic market pushes software firms to sell globally. We start with one costly process and automate it end to end.

New Zealand time · Auckland

Your working day with us

Our team's hours, in New Zealand time

17:30–03:00

Monday to Friday

Overlap with your working day

Flexible shift

Evening shift for a live stand-up, progress overnight

Daily stand-up

09:30

New Zealand time, plus written updates every evening

Local setup

Local platforms and setup

Messaging channels

Facebook MessengerSMSWhatsApp

Languages

EnglishTe Reo Maori

Local payments

POLi / bank transferAfterpayStripe

Data hosting

AWS Asia Pacific (Auckland) and Azure New Zealand North, in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

RAG development services: questions from New Zealand

Do you work with companies in New Zealand?+

Yes. Clarigo Infotech works with companies across New Zealand, including Auckland, Wellington, Christchurch, as part of clients in 20+ countries. New Zealand companies most often hire us for SaaS products, AI automation and mobile apps. We work remotely from India with one in-house team.

What time-zone overlap do we get from New Zealand?+

Indian mornings overlap with New Zealand afternoons, so you get a daily stand-up in your working day, and work moves forward overnight.

How do you handle the New Zealand Privacy Act 2020?+

We design to the Information Privacy Principles in the Privacy Act 2020, host data in Australian or New Zealand cloud regions when required, and sign NDAs and data agreements before work starts.

Which currency do you bill in, and what does it cost?+

We bill in New Zealand dollars (NZD) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

Do you work with dairy and agriculture companies?+

Yes. Dairy and agriculture is one of New Zealand's key sectors, and aI here usually means faster reporting, fewer manual steps and better customer replies.

What time are your meetings in New Zealand time?+

Our core hours fall outside your day, so we run a flexible shift for a daily stand-up at about 09:30 New Zealand time, and the rest of the work moves forward overnight.

Can you build in English and Te Reo Maori?+

Yes. We build interfaces and content in English and Te Reo Maori, and test them with native speakers before launch.

How long does a RAG project take?+

A focused RAG assistant over one set of sources typically goes live in 25 to 30 days, including a test set to measure quality.

What is RAG (retrieval-augmented generation)?+

RAG is a way of building AI assistants that first search your own documents and data for relevant information, then use a language model to answer from what was found, usually with citations.