RAG development · Sydney

RAG development services in Sydney

Practical, no-nonsense delivery from a senior team that overlaps your afternoon and works while you sleep.

Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.

Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs.

Share

10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

No obligation. We reply within one working day.

What matters to Sydney teams

Practical, straightforward and good value

Australian and New Zealand businesses want plain talk, fair pricing and things that work. We keep it simple and get it done.

01

Straightforward pricing

A fixed quote up front and no surprise invoices.

02

Work moves overnight

Brief us in your afternoon and see progress the next morning.

03

Privacy Act ready

Australian or NZ hosting and design that follows your privacy principles.

04

Practical solutions

The simplest system that solves the problem, built to be easy to run.

What we do

What we build with RAG

Chat with your documents

Ask questions across PDFs, policies, manuals and contracts and get answers with citations.

Enterprise knowledge assistants

One place for staff to find answers across Google Drive, SharePoint, Confluence and more.

Customer support answers

Grounded answers for support teams and chatbots, drawn from your help centre and product data.

Search over structured data

Combine document search with SQL and APIs so answers include live numbers.

Permission-aware retrieval

Users only get answers from content they are allowed to see.

Evaluation and tuning

Test sets that measure retrieval and answer quality, and tuning until they pass.

In depth

How we approach RAG development

Why RAG instead of fine-tuning

Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.

Getting retrieval right

Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.

Keeping it current and secure

Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.

Measured, not guessed

We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.

Working with us from Sydney

Remote, but close to Sydney

Time-zone overlap

Indian mornings overlap with Sydney afternoons, so you get a daily stand-up in your working day and work handed over in the afternoon moves forward the same evening.

The Australian Privacy Act and Australian Privacy Principles

We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.

Billing

Invoices in Australian dollars (AUD) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Sydney

Where we help Sydney businesses most

Sydney businesses work with us for AI automation, healthcare software and new products, built to the Australian Privacy Principles and hosted in Australian cloud regions when needed.

Mining and resources

Remote operations need asset tracking, safety and automation software. We start with one costly process and automate it end to end.

Education

Universities serve international students through digital platforms. We build AI agents, assistants and automation around these workflows.

Financial services

Open banking under the Consumer Data Right drives new apps. AI here usually means faster reporting, fewer manual steps and better customer replies.

Tourism

Operators depend on online bookings and destination marketing. We start with one costly process and automate it end to end.

Sydney time · Sydney

Meetings in your time zone

Our team's hours, in Sydney time

15:30–01:00

Monday to Friday

Overlap with your working day

15:30–18:00

About 2.5 hours every day

Daily stand-up

16:00

Sydney time, plus written updates every evening

Local setup

Built for how Sydney works

Messaging channels

SMSWhatsAppFacebook Messenger

Languages

English

Local payments

StripePayPalAfterpay

Data hosting

AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

RAG development services: questions from Sydney

Do you work with companies in Sydney?+

Yes. Clarigo Infotech works with companies across Sydney, including Sydney, Parramatta, North Sydney, as part of clients in 20+ countries. Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs. We work remotely from India with one in-house team.

What time-zone overlap do we get from Sydney?+

Indian mornings overlap with Sydney afternoons, so you get a daily stand-up in your working day and work handed over in the afternoon moves forward the same evening.

How do you handle the Australian Privacy Act and Australian Privacy Principles?+

We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.

Which currency do you bill in, and what does it cost?+

We bill in Australian dollars (AUD) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

What time are your meetings in Sydney time?+

Our team works 15:30–01:00 Sydney time, so we overlap with your day from 15:30–18:00. Daily stand-ups are usually at 16:00 your time.

Can you build in English?+

Yes. We build interfaces and content in English, and test them with native speakers before launch.

Where will our data be hosted?+

Usually in AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

What is RAG (retrieval-augmented generation)?+

RAG is a way of building AI assistants that first search your own documents and data for relevant information, then use a language model to answer from what was found, usually with citations.

How is RAG different from a normal chatbot?+

A normal chatbot answers from what the model learned in training. A RAG assistant answers from your current, private information, so it is more accurate for your business and can show its sources.