AI chatbot development · South Africa

AI chatbot development company for South Africa

Clarigo Infotech is an AI chatbot development company that builds custom chatbots and voice bots trained on your own content and connected to your systems. Our bots answer customers on your website, WhatsApp and phone, capture and qualify leads, book appointments and hand off to your team when needed. Most chatbots go live in a few weeks.

South African companies most often hire us for fintech, healthcare software and AI automation.

10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

No obligation. We reply within one working day.

What we do

Chatbots and voice bots we build

Website chatbots

Answer visitors instantly, recommend services and turn conversations into leads.

WhatsApp chatbots

Support, order updates, bookings and reminders on the channel your customers already use.

Voice bots

Phone assistants that answer calls, book appointments and route callers, 24 hours a day.

Knowledge assistants

Internal bots that answer staff questions from your policies, manuals and documents.

Lead qualification bots

Ask the right questions, score leads and send hot ones straight to your sales team.

Multilingual bots

Serve customers in English, Hindi, Arabic and other languages from one bot.

Working with us from South Africa

Built for South African teams

Time-zone overlap

South Africa is three and a half hours behind India, so our working days overlap for most of your morning and early afternoon.

The Protection of Personal Information Act (POPIA)

We design to POPIA's conditions for lawful processing: purpose limits, security safeguards and data-subject access, with data hosted in South African cloud regions when required. We sign NDAs before work starts.

Billing

Invoices in South African rand (ZAR) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Process

How it works

Week 1: discovery and design

We map your workflow, agree what success looks like, and show you a clickable design.

Weeks 2-3: build and integrate

We build the product, connect it to your systems, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and hand-off to humans where needed, then go live.

After launch: improve and scale

The same engineers stay on to support, tune and add features as usage grows.

FAQ

AI chatbot development company: questions from South Africa

Do you work with companies in South Africa?+

Yes. Clarigo Infotech works with companies across South Africa, including Johannesburg, Cape Town, Durban, as part of clients in 20+ countries. South African companies most often hire us for fintech, healthcare software and AI automation. We work remotely from India with one in-house team.

What time-zone overlap do we get from South Africa?+

South Africa is three and a half hours behind India, so our working days overlap for most of your morning and early afternoon.

How do you handle the Protection of Personal Information Act (POPIA)?+

We design to POPIA's conditions for lawful processing: purpose limits, security safeguards and data-subject access, with data hosted in South African cloud regions when required. We sign NDAs before work starts.

Which currency do you bill in, and what does it cost?+

We bill in South African rand (ZAR) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

How much does it cost to build an AI chatbot?+

It depends on channels, integrations and how much the bot must do. Clarigo Infotech gives a scoped quote after a free consultation; simple website chatbots cost far less than voice bots or bots connected to several systems.

Can the chatbot be trained on our own documents and website?+

Yes. We ground the chatbot in your website, FAQs, documents and product data, so it answers from your information rather than guessing, and we test it with real questions before launch.

Can you build a WhatsApp chatbot?+

Yes. We build WhatsApp chatbots on the official WhatsApp Business Platform for support, bookings, order updates and lead capture, with hand-off to a human agent.