RAG development · Hong Kong

RAG development services in Hong Kong

A senior team a short time-zone hop away, building products ready to scale across the region.

Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.

Hong Kong companies most often hire us for fintech, trading and logistics platforms, and AI.

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10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

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What matters to Hong Kong teams

Efficiency and regional scale

Businesses across Singapore, Malaysia and Hong Kong want efficient delivery and products that work across several markets and languages.

01

Close time zone

Two and a half hours from India, so most of the day overlaps.

02

Built for several markets

Multi-language, multi-currency and local payments for regional growth.

03

Fintech-grade security

Secure architecture and data handling designed around local privacy laws.

04

Efficient delivery

Senior engineers at offshore rates, with a production launch in 25 to 30 days.

What we do

What we build with RAG

Chat with your documents

Ask questions across PDFs, policies, manuals and contracts and get answers with citations.

Enterprise knowledge assistants

One place for staff to find answers across Google Drive, SharePoint, Confluence and more.

Customer support answers

Grounded answers for support teams and chatbots, drawn from your help centre and product data.

Search over structured data

Combine document search with SQL and APIs so answers include live numbers.

Permission-aware retrieval

Users only get answers from content they are allowed to see.

Evaluation and tuning

Test sets that measure retrieval and answer quality, and tuning until they pass.

In depth

How we approach RAG development

Why RAG instead of fine-tuning

Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.

Getting retrieval right

Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.

Keeping it current and secure

Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.

Measured, not guessed

We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.

Working with us from Hong Kong

Built for Hong Kong teams

Time-zone overlap

Hong Kong is two and a half hours ahead of India, so our working days overlap for most of the day.

Hong Kong's Personal Data (Privacy) Ordinance (PDPO)

We design to the PDPO's data protection principles: purpose, accuracy, security and access, and we sign NDAs before work starts.

Billing

Invoices in Hong Kong dollars (HKD) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Hong Kong

Where we help Hong Kong businesses most

Hong Kong businesses in finance, trading and logistics use us for secure platforms, document automation and AI, designed to the PDPO.

Finance and wealth management

Banks and asset managers digitise trading and onboarding. We start with one costly process and automate it end to end.

Trade and logistics

Gateway to mainland China relies on shipping and customs software. We build AI agents, assistants and automation around these workflows.

Retail and luxury

Brands serve tourists and locals across online and offline. AI here usually means faster reporting, fewer manual steps and better customer replies.

Property

Developers and agents market listings digitally. We start with one costly process and automate it end to end.

Hong Kong time · Hong Kong

Meetings in your time zone

Our team's hours, in Hong Kong time

12:30–22:00

Monday to Friday

Overlap with your working day

12:30–18:00

About 5.5 hours every day

Daily stand-up

13:00

Hong Kong time, plus written updates every evening

Local setup

Local platforms and setup

Messaging channels

WhatsAppWeChatSignal

Languages

Chinese (Traditional)English

Local payments

FPSOctopusAlipayHK

Data hosting

AWS Asia Pacific (Hong Kong), Google Cloud asia-east2 and Azure East Asia, in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

RAG development services: questions from Hong Kong

Do you work with companies in Hong Kong?+

Yes. Clarigo Infotech works with companies across Hong Kong, including Hong Kong Island, Kowloon, New Territories, as part of clients in 20+ countries. Hong Kong companies most often hire us for fintech, trading and logistics platforms, and AI. We work remotely from India with one in-house team.

What time-zone overlap do we get from Hong Kong?+

Hong Kong is two and a half hours ahead of India, so our working days overlap for most of the day.

How do you handle Hong Kong's Personal Data (Privacy) Ordinance (PDPO)?+

We design to the PDPO's data protection principles: purpose, accuracy, security and access, and we sign NDAs before work starts.

Which currency do you bill in, and what does it cost?+

We bill in Hong Kong dollars (HKD) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

What time are your meetings in Hong Kong time?+

Our team works 12:30–22:00 Hong Kong time, so we overlap with your day from 12:30–18:00. Daily stand-ups are usually at 13:00 your time.

Can you build in Chinese (Traditional) and English?+

Yes. We build interfaces and content in Chinese (Traditional) and English, and test them with native speakers before launch.

Where will our data be hosted?+

Usually in AWS Asia Pacific (Hong Kong), Google Cloud asia-east2 and Azure East Asia, or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

What is RAG (retrieval-augmented generation)?+

RAG is a way of building AI assistants that first search your own documents and data for relevant information, then use a language model to answer from what was found, usually with citations.

How is RAG different from a normal chatbot?+

A normal chatbot answers from what the model learned in training. A RAG assistant answers from your current, private information, so it is more accurate for your business and can show its sources.