AI chatbot development · Melbourne
AI chatbot development company in Melbourne
Practical, no-nonsense delivery from a senior team that overlaps your afternoon and works while you sleep.
Clarigo Infotech is an AI chatbot development company that builds custom chatbots and voice bots trained on your own content and connected to your systems. Our bots answer customers on your website, WhatsApp and phone, capture and qualify leads, book appointments and hand off to your team when needed. Most chatbots go live in a few weeks.
Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs.
10+
Years of delivery
600+
Projects delivered
20+
Countries served
25-30
Days to a live MVP
Get a free consultation
Tell us what you need. A senior engineer replies within one working day.
Practical, straightforward and good value
Australian and New Zealand businesses want plain talk, fair pricing and things that work. We keep it simple and get it done.
Straightforward pricing
A fixed quote up front and no surprise invoices.
Work moves overnight
Brief us in your afternoon and see progress the next morning.
Privacy Act ready
Australian or NZ hosting and design that follows your privacy principles.
Practical solutions
The simplest system that solves the problem, built to be easy to run.
Chatbots and voice bots we build
Website chatbots
Answer visitors instantly, recommend services and turn conversations into leads.
WhatsApp chatbots
Support, order updates, bookings and reminders on the channel your customers already use.
Voice bots
Phone assistants that answer calls, book appointments and route callers, 24 hours a day.
Knowledge assistants
Internal bots that answer staff questions from your policies, manuals and documents.
Lead qualification bots
Ask the right questions, score leads and send hot ones straight to your sales team.
Multilingual bots
Serve customers in English, Hindi, Arabic and other languages from one bot.
How we work with Melbourne clients
Time-zone overlap
Indian mornings overlap with eastern Australian afternoons, so you get a daily stand-up in your working day and work moves forward the same evening.
The Australian Privacy Act and Australian Privacy Principles
We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.
Billing
Invoices in Australian dollars (AUD) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.
Where we help Melbourne businesses most
Melbourne's healthcare, education and SaaS businesses use us for patient and student platforms, AI assistants and new products, built to the Australian Privacy Principles.
Mining and resources
Remote operations need asset tracking, safety and automation software. We start with one costly process and automate it end to end.
Education
Universities serve international students through digital platforms. We build AI agents, assistants and automation around these workflows.
Financial services
Open banking under the Consumer Data Right drives new apps. AI here usually means faster reporting, fewer manual steps and better customer replies.
Tourism
Operators depend on online bookings and destination marketing. We start with one costly process and automate it end to end.
Meetings in your time zone
Our team's hours, in Melbourne time
15:30–01:00
Monday to Friday
Overlap with your working day
15:30–18:00
About 2.5 hours every day
Daily stand-up
16:00
Melbourne time, plus written updates every evening
Built for how Melbourne works
Messaging channels
Languages
Local payments
Data hosting
AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), in your own cloud account, so data stays where your rules require.
How it works
Week 1: discovery and design
We map your workflow, agree what success looks like, and show you a clickable design.
Weeks 2-3: build and integrate
We build the product, connect it to your systems, and demo working software every week.
Week 4: test and launch
We test with real cases, add monitoring and hand-off to humans where needed, then go live.
After launch: improve and scale
The same engineers stay on to support, tune and add features as usage grows.
See what we've built
Try it yourself, free
Free browser tools from our team. No sign-up needed.
AI chatbot development company: questions from Melbourne
Do you work with companies in Melbourne?+
Yes. Clarigo Infotech works with companies across Melbourne, including Melbourne, Geelong, Box Hill, as part of clients in 20+ countries. Australian businesses most often hire us for AI automation, healthcare software and production-ready MVPs. We work remotely from India with one in-house team.
What time-zone overlap do we get from Melbourne?+
Indian mornings overlap with eastern Australian afternoons, so you get a daily stand-up in your working day and work moves forward the same evening.
How do you handle the Australian Privacy Act and Australian Privacy Principles?+
We build to the Australian Privacy Principles (open handling, security, access and correction), host data in Australian cloud regions when required, and sign NDAs and data agreements before work starts.
Which currency do you bill in, and what does it cost?+
We bill in Australian dollars (AUD) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.
Where will our data be hosted?+
Usually in AWS Asia Pacific (Sydney, Melbourne) and Google Cloud australia-southeast1 (Sydney), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.
Do you support SMS?+
Yes. Customers in Melbourne often prefer SMS and WhatsApp and Facebook Messenger, so we connect chatbots, notifications and support flows to them.
Do you work with mining and resources companies?+
Yes. Mining and resources is one of Melbourne's key sectors, and we start with one costly process and automate it end to end.
Can you build a WhatsApp chatbot?+
Yes. We build WhatsApp chatbots on the official WhatsApp Business Platform for support, bookings, order updates and lead capture, with hand-off to a human agent.
Will the chatbot hand over to a human?+
Yes. When the bot is unsure, or the customer asks, it passes the conversation to your team with the full context, so nobody has to repeat themselves.
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