RAG development · Portugal

RAG development services in Portugal

GDPR-first, fully documented and hosted in the EU, with a senior team working your morning hours.

Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.

Portuguese companies most often hire us for SaaS products, startups and AI automation.

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10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

No obligation. We reply within one working day.

What matters to Portugal teams

Privacy, quality and clear documentation

European teams tell us they want a partner who treats data protection and quality as the starting point, not an add-on. That is how we work.

01

GDPR by design

Data minimisation, consent, EU hosting and a signed data processing agreement before any personal data is touched.

02

Documentation you can audit

Written specifications, architecture notes, test reports and handover documents, so your team or auditors can follow every decision.

03

Accessible by default

Interfaces built to WCAG guidelines, helping you meet the European Accessibility Act for digital products and services.

04

Predictable contracts

Fixed scope and price, clear milestones and acceptance criteria, and full ownership of the code and IP.

What we do

What we build with RAG

Chat with your documents

Ask questions across PDFs, policies, manuals and contracts and get answers with citations.

Enterprise knowledge assistants

One place for staff to find answers across Google Drive, SharePoint, Confluence and more.

Customer support answers

Grounded answers for support teams and chatbots, drawn from your help centre and product data.

Search over structured data

Combine document search with SQL and APIs so answers include live numbers.

Permission-aware retrieval

Users only get answers from content they are allowed to see.

Evaluation and tuning

Test sets that measure retrieval and answer quality, and tuning until they pass.

In depth

How we approach RAG development

Why RAG instead of fine-tuning

Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.

Getting retrieval right

Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.

Keeping it current and secure

Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.

Measured, not guessed

We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.

Working with us from Portugal

Remote, but close to Portugal

Time-zone overlap

Portuguese and Indian working days overlap by four and a half to five and a half hours, so stand-ups, calls and quick decisions happen during your morning and early afternoon.

The GDPR and Portugal's Law 58/2019

We design to the GDPR and Law 58/2019: data minimisation, consent, access controls, encryption, EU hosting and a data processing agreement signed before work starts.

Billing

Invoices in euros (EUR) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Portugal

Built for Portugal's key sectors

Portuguese startups and scale-ups in Lisbon and Porto use us for SaaS products and AI, with senior engineers who work alongside your own team.

Tourism

Hotels and short-term rentals compete for international guests. AI here usually means faster reporting, fewer manual steps and better customer replies.

Tech startups

Lisbon and Porto hubs attract product companies. We start with one costly process and automate it end to end.

Wine and cork

Producers market and export through digital channels. We build AI agents, assistants and automation around these workflows.

Textiles and footwear

Manufacturers build direct-to-consumer brands. AI here usually means faster reporting, fewer manual steps and better customer replies.

Portuguese time · Lisbon

Meetings in your time zone

Our team's hours, in Portuguese time

04:30–14:00

Monday to Friday

Overlap with your working day

09:00–14:00

About 5 hours every day

Daily stand-up

09:30

Portuguese time, plus written updates every evening

Local setup

Local platforms and setup

Messaging channels

WhatsAppInstagramFacebook Messenger

Languages

Portuguese (Portugal)English

Local payments

MB WAYMultibancoPayPal

Data hosting

Nearest: AWS Europe (Spain) or Google Cloud europe-southwest1 (Madrid), in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

RAG development services: questions from Portugal

Do you work with companies in Portugal?+

Yes. Clarigo Infotech works with companies across Portugal, including Lisbon, Porto, Braga, as part of clients in 20+ countries. Portuguese companies most often hire us for SaaS products, startups and AI automation. We work remotely from India with one in-house team.

What time-zone overlap do we get from Portugal?+

Portuguese and Indian working days overlap by four and a half to five and a half hours, so stand-ups, calls and quick decisions happen during your morning and early afternoon.

How do you handle the GDPR and Portugal's Law 58/2019?+

We design to the GDPR and Law 58/2019: data minimisation, consent, access controls, encryption, EU hosting and a data processing agreement signed before work starts.

Which currency do you bill in, and what does it cost?+

We bill in euros (EUR) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

Can you build in Portuguese (Portugal) and English?+

Yes. We build interfaces and content in Portuguese (Portugal) and English, and test them with native speakers before launch.

Where will our data be hosted?+

Usually in Nearest: AWS Europe (Spain) or Google Cloud europe-southwest1 (Madrid), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

Do you support WhatsApp?+

Yes. Customers in Portugal often prefer WhatsApp and Instagram and Facebook Messenger, so we connect chatbots, notifications and support flows to them.

How is RAG different from a normal chatbot?+

A normal chatbot answers from what the model learned in training. A RAG assistant answers from your current, private information, so it is more accurate for your business and can show its sources.

Which data sources can you connect?+

PDFs and Office files, Google Drive, SharePoint, Confluence, Notion, websites, help centres, databases and APIs. We add connectors so the index stays up to date.