LLM development · Malaysia

LLM development company in Malaysia

A senior team a short time-zone hop away, building products ready to scale across the region.

Clarigo Infotech is an LLM development company that builds custom applications on large language models such as OpenAI GPT, Anthropic Claude, Google Gemini and open-source models like Llama. We design the prompts, retrieval, tools and guardrails, connect the model to your data and systems, and run it in production with monitoring, evaluation and cost control.

Malaysian businesses most often hire us for fintech, e-commerce and AI customer service.

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10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

No obligation. We reply within one working day.

What matters to Malaysia teams

Efficiency and regional scale

Businesses across Singapore, Malaysia and Hong Kong want efficient delivery and products that work across several markets and languages.

01

Close time zone

Two and a half hours from India, so most of the day overlaps.

02

Built for several markets

Multi-language, multi-currency and local payments for regional growth.

03

Fintech-grade security

Secure architecture and data handling designed around local privacy laws.

04

Efficient delivery

Senior engineers at offshore rates, with a production launch in 25 to 30 days.

What we do

What we build with LLMs

Custom LLM applications

Assistants, copilots and internal tools built around your workflows, not a generic chat window.

LLM integration

Add GPT, Claude or Gemini to your existing product through secure, well-tested APIs.

Open-source and private models

Deploy Llama and other open models on your own cloud when data must stay in-house.

Fine-tuning and evaluation

Tune models on your examples and measure accuracy with test sets before and after launch.

Guardrails and safety

Input and output filtering, PII masking, grounding checks and human review where needed.

Cost and latency optimisation

Model routing, caching and prompt design that keep responses fast and bills predictable.

In depth

How we approach LLM development

Choosing the right model

There is no single best model. We compare OpenAI, Claude, Gemini and open-source options on your real tasks for accuracy, speed, cost and data handling, and design the app so the model can be swapped later without a rewrite.

Grounded in your data

Most business value comes from connecting the model to your documents, databases and tools. We use retrieval (RAG), function calling and agents so answers come from your information and actions happen in your systems.

Built for production, not demos

We add evaluation test sets, logging, monitoring, rate limits, fallbacks and cost alerts from day one, so the app keeps working well after launch and you can see exactly what it is doing.

Security and compliance

Data minimisation, encryption, access control and providers configured not to train on your data. For healthcare we build to HIPAA requirements with BAAs in place for any service that touches PHI.

Working with us from Malaysia

Remote, but close to Malaysia

Time-zone overlap

Malaysia is two and a half hours ahead of India, so our working days overlap for most of the day.

Malaysia's Personal Data Protection Act (PDPA)

We design to the PDPA's data protection principles: notice and choice, security, retention and access, with data hosted in regional cloud regions when required and NDAs signed before work starts.

Billing

Invoices in Malaysian ringgit (MYR) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Malaysia

Where we help Malaysia businesses most

Malaysian businesses use us for fintech and e-commerce platforms and AI customer service in English and Malay, designed to the PDPA.

Semiconductors and electronics

Penang assembly and testing firms adopt factory software. We start with one costly process and automate it end to end.

Palm oil and agriculture

Plantations use traceability tools to meet export rules. We build AI agents, assistants and automation around these workflows.

Islamic finance

Shariah-compliant banks and fintechs build digital products. AI here usually means faster reporting, fewer manual steps and better customer replies.

Tourism

Hotels and attractions market to regional travellers online. We start with one costly process and automate it end to end.

Malaysian time · Kuala Lumpur

How the hours line up

Our team's hours, in Malaysian time

12:30–22:00

Monday to Friday

Overlap with your working day

12:30–18:00

About 5.5 hours every day

Daily stand-up

13:00

Malaysian time, plus written updates every evening

Local setup

What we set up for Malaysia

Messaging channels

WhatsAppFacebook MessengerTelegram

Languages

MalayEnglishChinese (Simplified)

Local payments

FPXDuitNowTouch 'n Go eWallet

Data hosting

AWS Asia Pacific (Malaysia), or AWS / Google Cloud Singapore, in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

LLM development company: questions from Malaysia

Do you work with companies in Malaysia?+

Yes. Clarigo Infotech works with companies across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, as part of clients in 20+ countries. Malaysian businesses most often hire us for fintech, e-commerce and AI customer service. We work remotely from India with one in-house team.

What time-zone overlap do we get from Malaysia?+

Malaysia is two and a half hours ahead of India, so our working days overlap for most of the day.

How do you handle Malaysia's Personal Data Protection Act (PDPA)?+

We design to the PDPA's data protection principles: notice and choice, security, retention and access, with data hosted in regional cloud regions when required and NDAs signed before work starts.

Which currency do you bill in, and what does it cost?+

We bill in Malaysian ringgit (MYR) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

Can you build in Malay and English and Chinese (Simplified)?+

Yes. We build interfaces and content in Malay and English and Chinese (Simplified), and test them with native speakers before launch.

Where will our data be hosted?+

Usually in AWS Asia Pacific (Malaysia), or AWS / Google Cloud Singapore, or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

Do you support WhatsApp?+

Yes. Customers in Malaysia often prefer WhatsApp and Facebook Messenger and Telegram, so we connect chatbots, notifications and support flows to them.

Which LLM should we use: GPT, Claude, Gemini or open source?+

It depends on your task, data rules and budget. We test the options on your real examples and recommend the best fit, and we build so you can switch models later.

Can you keep our data private?+

Yes. We use providers configured not to retain or train on your data, mask sensitive fields, and can deploy open-source models on your own cloud when data must not leave your environment.