AI chatbot development · Milan

AI chatbot development company in Milan

GDPR-first, fully documented and hosted in the EU, with a senior team working your morning hours.

Clarigo Infotech is an AI chatbot development company that builds custom chatbots and voice bots trained on your own content and connected to your systems. Our bots answer customers on your website, WhatsApp and phone, capture and qualify leads, book appointments and hand off to your team when needed. Most chatbots go live in a few weeks.

Italian companies most often hire us for e-commerce, manufacturing software and GDPR-compliant AI.

Share

10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

Get a free consultation

Tell us what you need. A senior engineer replies within one working day.

No obligation. We reply within one working day.

What matters to Milan teams

Privacy, quality and clear documentation

European teams tell us they want a partner who treats data protection and quality as the starting point, not an add-on. That is how we work.

01

GDPR by design

Data minimisation, consent, EU hosting and a signed data processing agreement before any personal data is touched.

02

Documentation you can audit

Written specifications, architecture notes, test reports and handover documents, so your team or auditors can follow every decision.

03

Accessible by default

Interfaces built to WCAG guidelines, helping you meet the European Accessibility Act for digital products and services.

04

Predictable contracts

Fixed scope and price, clear milestones and acceptance criteria, and full ownership of the code and IP.

What we do

Chatbots and voice bots we build

Website chatbots

Answer visitors instantly, recommend services and turn conversations into leads.

WhatsApp chatbots

Support, order updates, bookings and reminders on the channel your customers already use.

Voice bots

Phone assistants that answer calls, book appointments and route callers, 24 hours a day.

Knowledge assistants

Internal bots that answer staff questions from your policies, manuals and documents.

Lead qualification bots

Ask the right questions, score leads and send hot ones straight to your sales team.

Multilingual bots

Serve customers in English, Hindi, Arabic and other languages from one bot.

Working with us from Milan

How we work with Milan clients

Time-zone overlap

Central European and Indian working days overlap by three and a half to four and a half hours, so your team is online for stand-ups and calls every morning your time.

The GDPR and the Italian Privacy Code

We design to the GDPR and the Italian Privacy Code (Codice Privacy): data minimisation, consent, access controls, encryption, EU hosting and a data processing agreement signed before work starts.

Billing

Invoices in euros (EUR) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Milan

Industries we work with in Milan

Milan's fashion, retail, design and fintech businesses use us for e-commerce platforms, customer apps and AI features such as personalisation and customer service.

Fashion and luxury

Milan brands invest in premium online stores and content. We build AI agents, assistants and automation around these workflows.

Food and wine

Producers sell direct and build brands for export. AI here usually means faster reporting, fewer manual steps and better customer replies.

Machinery and manufacturing

Industrial districts adopt Industry 4.0 and IoT. We start with one costly process and automate it end to end.

Tourism

Hotels and attractions compete for international bookings. We build AI agents, assistants and automation around these workflows.

Milan time · Rome

How the hours line up

Our team's hours, in Milan time

05:30–15:00

Monday to Friday

Overlap with your working day

09:00–15:00

About 6 hours every day

Daily stand-up

09:30

Milan time, plus written updates every evening

Local setup

Local platforms and setup

Messaging channels

WhatsAppInstagramEmail

Languages

ItalianEnglish

Local payments

PayPalSatispayBancomat Pay

Data hosting

AWS Europe (Milan), Google Cloud europe-west8 (Milan) and europe-west12 (Turin), in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We map your workflow, agree what success looks like, and show you a clickable design.

Weeks 2-3: build and integrate

We build the product, connect it to your systems, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and hand-off to humans where needed, then go live.

After launch: improve and scale

The same engineers stay on to support, tune and add features as usage grows.

FAQ

AI chatbot development company: questions from Milan

Do you work with companies in Milan?+

Yes. Clarigo Infotech works with companies across Milan, including Milan, Monza, Bergamo, as part of clients in 20+ countries. Italian companies most often hire us for e-commerce, manufacturing software and GDPR-compliant AI. We work remotely from India with one in-house team.

What time-zone overlap do we get from Milan?+

Central European and Indian working days overlap by three and a half to four and a half hours, so your team is online for stand-ups and calls every morning your time.

How do you handle the GDPR and the Italian Privacy Code?+

We design to the GDPR and the Italian Privacy Code (Codice Privacy): data minimisation, consent, access controls, encryption, EU hosting and a data processing agreement signed before work starts.

Which currency do you bill in, and what does it cost?+

We bill in euros (EUR) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

What time are your meetings in Milan time?+

Our team works 05:30–15:00 Milan time, so we overlap with your day from 09:00–15:00. Daily stand-ups are usually at 09:30 your time.

Can you build in Italian and English?+

Yes. We build interfaces and content in Italian and English, and test them with native speakers before launch.

Where will our data be hosted?+

Usually in AWS Europe (Milan), Google Cloud europe-west8 (Milan) and europe-west12 (Turin), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

How much does it cost to build an AI chatbot?+

It depends on channels, integrations and how much the bot must do. Clarigo Infotech gives a scoped quote after a free consultation; simple website chatbots cost far less than voice bots or bots connected to several systems.

Can the chatbot be trained on our own documents and website?+

Yes. We ground the chatbot in your website, FAQs, documents and product data, so it answers from your information rather than guessing, and we test it with real questions before launch.