RAG development · Kenya

RAG development services in Kenya

Mobile-first, low-bandwidth products with mobile money built in, from a senior team on overlapping hours.

Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.

Kenyan companies most often hire us for fintech and mobile-money apps, healthcare and AI.

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10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

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Tell us what you need. A senior engineer replies within one working day.

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What matters to Kenya teams

Mobile-first and built for real conditions

African businesses need products that work on any phone and any connection, with mobile money and local payments built in.

01

Works on any connection

Lightweight apps and sites that stay fast on slow networks and older phones.

02

Mobile money and local payments

M-Pesa, Flutterwave, Paystack and card payments integrated.

03

Overlapping hours

Two and a half to four and a half hours from India, so most of the day overlaps.

04

Cost-effective delivery

Senior engineers at offshore rates with full code ownership.

What we do

What we build with RAG

Chat with your documents

Ask questions across PDFs, policies, manuals and contracts and get answers with citations.

Enterprise knowledge assistants

One place for staff to find answers across Google Drive, SharePoint, Confluence and more.

Customer support answers

Grounded answers for support teams and chatbots, drawn from your help centre and product data.

Search over structured data

Combine document search with SQL and APIs so answers include live numbers.

Permission-aware retrieval

Users only get answers from content they are allowed to see.

Evaluation and tuning

Test sets that measure retrieval and answer quality, and tuning until they pass.

In depth

How we approach RAG development

Why RAG instead of fine-tuning

Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.

Getting retrieval right

Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.

Keeping it current and secure

Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.

Measured, not guessed

We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.

Working with us from Kenya

Remote, but close to Kenya

Time-zone overlap

Kenya is two and a half hours behind India, so our working days overlap for most of the day.

Kenya's Data Protection Act 2019

We design to Kenya's Data Protection Act: lawful processing, consent, security controls and data-subject rights, and we sign NDAs before work starts.

Billing

Invoices in Kenyan shillings (KES) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Kenya

Industries we work with in Kenya

Kenyan startups and businesses use us for fintech and mobile-money integrations, healthcare software and AI, designed to the Data Protection Act.

Mobile money and fintech

M-Pesa made mobile payments the default for most customers. We build AI agents, assistants and automation around these workflows.

Agriculture

Tea, coffee and flower exporters adopt agtech and traceability. AI here usually means faster reporting, fewer manual steps and better customer replies.

Logistics

Mombasa port serves East Africa through tracking platforms. We start with one costly process and automate it end to end.

Tourism

Safari operators sell to international travellers online. We build AI agents, assistants and automation around these workflows.

Kenyan time · Nairobi

Your working day with us

Our team's hours, in Kenyan time

07:30–17:00

Monday to Friday

Overlap with your working day

09:00–17:00

About 8 hours every day

Daily stand-up

09:30

Kenyan time, plus written updates every evening

Local setup

Local platforms and setup

Messaging channels

WhatsAppSMSFacebook Messenger

Languages

EnglishSwahili

Local payments

M-PesaAirtel MoneyFlutterwave

Data hosting

Nearest: AWS Africa (Cape Town) or Europe (Frankfurt), in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

RAG development services: questions from Kenya

Do you work with companies in Kenya?+

Yes. Clarigo Infotech works with companies across Kenya, including Nairobi, Mombasa, Kisumu, as part of clients in 20+ countries. Kenyan companies most often hire us for fintech and mobile-money apps, healthcare and AI. We work remotely from India with one in-house team.

What time-zone overlap do we get from Kenya?+

Kenya is two and a half hours behind India, so our working days overlap for most of the day.

How do you handle Kenya's Data Protection Act 2019?+

We design to Kenya's Data Protection Act: lawful processing, consent, security controls and data-subject rights, and we sign NDAs before work starts.

Which currency do you bill in, and what does it cost?+

We bill in Kenyan shillings (KES) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

Where will our data be hosted?+

Usually in Nearest: AWS Africa (Cape Town) or Europe (Frankfurt), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

Do you support WhatsApp?+

Yes. Customers in Kenya often prefer WhatsApp and SMS and Facebook Messenger, so we connect chatbots, notifications and support flows to them.

Do you work with mobile money and fintech companies?+

Yes. Mobile money and fintech is one of Kenya's key sectors, and we build AI agents, assistants and automation around these workflows.

Which data sources can you connect?+

PDFs and Office files, Google Drive, SharePoint, Confluence, Notion, websites, help centres, databases and APIs. We add connectors so the index stays up to date.

Will people see documents they shouldn't?+

No. We apply the same permissions as your source systems at query time, so each user only gets answers from content they can access.