RAG development · Colombia

RAG development services in Colombia

Mobile-first products in Spanish or Portuguese, built by senior engineers at cost-effective rates.

Clarigo Infotech builds retrieval-augmented generation (RAG) systems: AI search and assistants that find the right information in your documents, databases and knowledge base, then answer with sources. RAG keeps answers accurate and current without retraining a model, and respects who is allowed to see what.

Colombian companies most often hire us for fintech, e-commerce and AI customer service.

Share

10+

Years of delivery

600+

Projects delivered

20+

Countries served

25-30

Days to a live MVP

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Tell us what you need. A senior engineer replies within one working day.

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What matters to Colombia teams

Growth, mobile-first and cost-effective

Latin American businesses are scaling fast on mobile. We build products in Spanish or Portuguese, with local payments, that grow with you.

01

Mobile-first

Apps and sites designed for phones first, fast on any connection.

02

Local payments

Pix, Mercado Pago, OXXO and other local methods integrated alongside cards.

03

Spanish and Portuguese

Interfaces, content and AI assistants in your customers' language.

04

Cost-effective scale

Senior engineers at offshore rates, with a flexible shift for a daily live stand-up.

What we do

What we build with RAG

Chat with your documents

Ask questions across PDFs, policies, manuals and contracts and get answers with citations.

Enterprise knowledge assistants

One place for staff to find answers across Google Drive, SharePoint, Confluence and more.

Customer support answers

Grounded answers for support teams and chatbots, drawn from your help centre and product data.

Search over structured data

Combine document search with SQL and APIs so answers include live numbers.

Permission-aware retrieval

Users only get answers from content they are allowed to see.

Evaluation and tuning

Test sets that measure retrieval and answer quality, and tuning until they pass.

In depth

How we approach RAG development

Why RAG instead of fine-tuning

Fine-tuning changes how a model writes; RAG changes what it knows at the moment it answers. For most business questions RAG is cheaper, easier to update and easier to audit, because every answer points to its source.

Getting retrieval right

Quality depends on how documents are cleaned, split, embedded and searched. We use hybrid search (keyword plus vector), re-ranking and metadata filters, and test retrieval separately from the final answer.

Keeping it current and secure

Connectors keep the index in sync as documents change, and access rules from your source systems are applied at query time so nobody sees what they shouldn't.

Measured, not guessed

We build a test set of real questions with expected answers and track accuracy, citation quality and 'I don't know' rates, so you can see improvement and catch regressions.

Working with us from Colombia

How we work with Colombia clients

Time-zone overlap

Colombia is ten and a half hours behind India. We run flexible late shifts for a live daily stand-up in your morning, and the rest of the work moves forward while you sleep, so updates are ready when your day starts.

Colombia's data protection law (Law 1581 of 2012)

We design to Law 1581 (habeas data): prior consent, purpose limits, security controls and data-subject rights, and we sign NDAs before work starts.

Billing

Invoices in Colombian pesos (COP) or US dollars. Typical senior rates are $25 to $49 (USD) per hour, or a fixed price for a defined scope.

Sectors · Colombia

Industries we work with in Colombia

Colombian companies in fintech, retail and services use us for platforms, apps and AI customer service, in Spanish and English.

Coffee and agriculture

Growers and exporters sell direct and trace origin. We build AI agents, assistants and automation around these workflows.

Fintech

Digital wallets and lenders expand financial inclusion. AI here usually means faster reporting, fewer manual steps and better customer replies.

BPO and tech services

Medellin and Bogota hubs serve international clients. We start with one costly process and automate it end to end.

Flowers and exports

Exporters coordinate cold-chain logistics digitally. We build AI agents, assistants and automation around these workflows.

Colombian time · Bogota

How the hours line up

Our team's hours, in Colombian time

23:30–09:00

Monday to Friday

Overlap with your working day

Flexible shift

Evening shift for a live stand-up, progress overnight

Daily stand-up

09:30

Colombian time, plus written updates every evening

Local setup

Built for how Colombia works

Messaging channels

WhatsAppInstagramFacebook Messenger

Languages

Spanish (Latin America)English

Local payments

PSENequiDaviplata

Data hosting

Nearest: AWS South America (Sao Paulo) or US East (N. Virginia), in your own cloud account, so data stays where your rules require.

Process

How it works

Week 1: discovery and design

We agree the use case, success measures and data, and show you a clickable design.

Weeks 2-3: build and integrate

We build, connect it to your systems and data, and demo working software every week.

Week 4: test and launch

We test with real cases, add monitoring and guardrails, then go live.

After launch: improve and scale

The same engineers keep tuning quality, cost and features as usage grows.

FAQ

RAG development services: questions from Colombia

Do you work with companies in Colombia?+

Yes. Clarigo Infotech works with companies across Colombia, including Bogota, Medellin, Cali, as part of clients in 20+ countries. Colombian companies most often hire us for fintech, e-commerce and AI customer service. We work remotely from India with one in-house team.

What time-zone overlap do we get from Colombia?+

Colombia is ten and a half hours behind India. We run flexible late shifts for a live daily stand-up in your morning, and the rest of the work moves forward while you sleep, so updates are ready when your day starts.

How do you handle Colombia's data protection law (Law 1581 of 2012)?+

We design to Law 1581 (habeas data): prior consent, purpose limits, security controls and data-subject rights, and we sign NDAs before work starts.

Which currency do you bill in, and what does it cost?+

We bill in Colombian pesos (COP) or US dollars. Senior engineers typically cost $25 to $49 (USD) per hour, and fixed-scope projects such as an MVP in 25 to 30 days are quoted after a free consultation.

Can you build in Spanish (Latin America) and English?+

Yes. We build interfaces and content in Spanish (Latin America) and English, and test them with native speakers before launch.

Where will our data be hosted?+

Usually in Nearest: AWS South America (Sao Paulo) or US East (N. Virginia), or wherever your data rules require. Everything runs in your own cloud account, so you stay in control.

Do you support WhatsApp?+

Yes. Customers in Colombia often prefer WhatsApp and Instagram and Facebook Messenger, so we connect chatbots, notifications and support flows to them.

How is RAG different from a normal chatbot?+

A normal chatbot answers from what the model learned in training. A RAG assistant answers from your current, private information, so it is more accurate for your business and can show its sources.

Which data sources can you connect?+

PDFs and Office files, Google Drive, SharePoint, Confluence, Notion, websites, help centres, databases and APIs. We add connectors so the index stays up to date.