Clarigo Clinic OS · Kenya

One system that runs your clinic’s front office.

Your front desk, on autopilot: one simple system that answers calls, books appointments, collects forms, checks insurance, chases denied claims and sends reminders. Your doctors and your records system stay exactly as they are.

Available in Kenya: set up remotely by our team, with support during your working hours.Insurance checks, prior authorisation and denied-claims tools are built for US insurers. In Kenya we set up the phone, booking, forms and reminders modules and connect to your local billing and records systems.

You keep your EHR and booking system. The tool does the office work around them, and sends anything unusual to your staff.

What It Does

Six parts, buy what you need

Most clinics start with one part, usually the phone, then add more once they trust it.

Part A

Phone & messages

Answers calls day and night, in English and Spanish. Books, moves, and cancels appointments, answers the questions you've approved, and routes everything else to your staff.

Part B

Forms & records

Patients complete intake forms before they arrive, and the answers flow into your EHR. Also handles records coming in from other practices.

Part C

Insurance checks

Verifies coverage overnight for the next few days of patients, so your staff only ever see the problems, not the routine checks.

Part D

Prior authorization

Assembles the paperwork each insurer wants for a procedure and flags exactly what's missing before you submit it.

Part E

Denied claims

Sorts denials by cause, drafts the appeal, tracks deadlines, and shows which insurers deny what, so nothing is quietly written off.

Part F

Reminders & recall

Appointment reminders, recalls, post-procedure check-ins, filling cancelled slots, and review requests, all handled automatically.

How It Fits

It sits on top. Nothing is replaced.

  • Your EHR, your booking system, and your phone number all stay.
  • No data migration and no new system for anyone to learn.
  • Your doctors and clinical staff see no change at all.
  • Every part runs alongside your current process first, so you can see it's right before you rely on it.
  • Switch any part off anytime, and the work simply goes back to your staff.
  • Your data stays yours, and you can export all of it whenever you want.

24/7 call coverage, so bookings are captured after hours instead of lost to voicemail

Fewer preventable denials, caught before the claim ever goes out

Grow without hiring: absorb more patients on the same front desk

Built to Be Safe in a Clinic

The goal isn't zero mistakes. It's that no mistake reaches a patient unseen

Be wary of anyone who claims healthcare automation is 100% accurate. This tool is built to notice its own doubt.

Everything is recorded

Every action is saved with what went in, what came out, and when. A full audit trail you can always check.

A person approves anything medical or financial

Prior authorizations, appeals, chart notes, and money conversations are prepared by the tool and decided by a person.

It asks when it's unsure

If it can't handle something confidently, it queues it for staff instead of guessing, and it never gives medical advice.

Each part has a published, testable accuracy target and runs alongside your current process before it goes live.

Security & Patient Privacy

Not optional extras, just how the tool works

Business Associate Agreement signed before any patient data is touched
Patient data processed and stored in the United States, written into the contract
Encrypted, role-based access, with every access logged
Each part only receives the information it actually needs
Connects to your EHR only through approved methods, and you can switch it off anytime
Automated texts and calls follow TCPA rules, with consent tracked per patient

See it running. Start with one part.

Book a short call and we’ll show you the tool live, then help you decide whether one part is worth trying in your clinic.

What matters to Kenya teams

Mobile-first and built for real conditions

African businesses need products that work on any phone and any connection, with mobile money and local payments built in.

01

Works on any connection

Lightweight apps and sites that stay fast on slow networks and older phones.

02

Mobile money and local payments

M-Pesa, Flutterwave, Paystack and card payments integrated.

03

Overlapping hours

Two and a half to four and a half hours from India, so most of the day overlaps.

04

Cost-effective delivery

Senior engineers at offshore rates with full code ownership.

Sectors · Kenya

Industries we work with in Kenya

Kenyan startups and businesses use us for fintech and mobile-money integrations, healthcare software and AI, designed to the Data Protection Act.

Mobile money and fintech

M-Pesa made mobile payments the default for most customers. We build the platforms, integrations and internal tools this sector relies on.

Agriculture

Tea, coffee and flower exporters adopt agtech and traceability. Custom software that fits how these teams already work.

Logistics

Mombasa port serves East Africa through tracking platforms. From internal tools to customer platforms, built and supported by one team.

Tourism

Safari operators sell to international travellers online. We build the platforms, integrations and internal tools this sector relies on.

Kenyan time · Nairobi

How the hours line up

Our team's hours, in Kenyan time

07:30–17:00

Monday to Friday

Overlap with your working day

09:00–17:00

About 8 hours every day

Daily stand-up

09:30

Kenyan time, plus written updates every evening

Local setup

Built for how Kenya works

Local payments

M-PesaAirtel MoneyFlutterwavePesapalVisa and Mastercard

Languages

EnglishSwahili

Data hosting

Nearest: AWS Africa (Cape Town) or Europe (Frankfurt), in your own cloud account, so data stays where your rules require.