One system that runs your clinic’s front office.
Your front desk, on autopilot: one simple system that answers calls, books appointments, collects forms, checks insurance, chases denied claims and sends reminders. Your doctors and your records system stay exactly as they are.
Available in Hong Kong: set up remotely by our team, with support during your working hours.Insurance checks, prior authorisation and denied-claims tools are built for US insurers. In Hong Kong we set up the phone, booking, forms and reminders modules and connect to your local billing and records systems.
You keep your EHR and booking system. The tool does the office work around them, and sends anything unusual to your staff.
Six parts, buy what you need
Most clinics start with one part, usually the phone, then add more once they trust it.
Phone & messages
Answers calls day and night, in English and Spanish. Books, moves, and cancels appointments, answers the questions you've approved, and routes everything else to your staff.
Forms & records
Patients complete intake forms before they arrive, and the answers flow into your EHR. Also handles records coming in from other practices.
Insurance checks
Verifies coverage overnight for the next few days of patients, so your staff only ever see the problems, not the routine checks.
Prior authorization
Assembles the paperwork each insurer wants for a procedure and flags exactly what's missing before you submit it.
Denied claims
Sorts denials by cause, drafts the appeal, tracks deadlines, and shows which insurers deny what, so nothing is quietly written off.
Reminders & recall
Appointment reminders, recalls, post-procedure check-ins, filling cancelled slots, and review requests, all handled automatically.
It sits on top. Nothing is replaced.
- Your EHR, your booking system, and your phone number all stay.
- No data migration and no new system for anyone to learn.
- Your doctors and clinical staff see no change at all.
- Every part runs alongside your current process first, so you can see it's right before you rely on it.
- Switch any part off anytime, and the work simply goes back to your staff.
- Your data stays yours, and you can export all of it whenever you want.
24/7 call coverage, so bookings are captured after hours instead of lost to voicemail
Fewer preventable denials, caught before the claim ever goes out
Grow without hiring: absorb more patients on the same front desk
The goal isn't zero mistakes. It's that no mistake reaches a patient unseen
Be wary of anyone who claims healthcare automation is 100% accurate. This tool is built to notice its own doubt.
Everything is recorded
Every action is saved with what went in, what came out, and when. A full audit trail you can always check.
A person approves anything medical or financial
Prior authorizations, appeals, chart notes, and money conversations are prepared by the tool and decided by a person.
It asks when it's unsure
If it can't handle something confidently, it queues it for staff instead of guessing, and it never gives medical advice.
Each part has a published, testable accuracy target and runs alongside your current process before it goes live.
Not optional extras, just how the tool works
See it running. Start with one part.
Book a short call and we’ll show you the tool live, then help you decide whether one part is worth trying in your clinic.
Efficiency and regional scale
Businesses across Singapore, Malaysia and Hong Kong want efficient delivery and products that work across several markets and languages.
Close time zone
Two and a half hours from India, so most of the day overlaps.
Built for several markets
Multi-language, multi-currency and local payments for regional growth.
Fintech-grade security
Secure architecture and data handling designed around local privacy laws.
Efficient delivery
Senior engineers at offshore rates, with a production launch in 25 to 30 days.
Built for Hong Kong's key sectors
Hong Kong businesses in finance, trading and logistics use us for secure platforms, document automation and AI, designed to the PDPO.
Finance and wealth management
Banks and asset managers digitise trading and onboarding. Custom software that fits how these teams already work.
Trade and logistics
Gateway to mainland China relies on shipping and customs software. From internal tools to customer platforms, built and supported by one team.
Retail and luxury
Brands serve tourists and locals across online and offline. We build the platforms, integrations and internal tools this sector relies on.
Property
Developers and agents market listings digitally. Custom software that fits how these teams already work.
Meetings in your time zone
Our team's hours, in Hong Kong time
12:30–22:00
Monday to Friday
Overlap with your working day
12:30–18:00
About 5.5 hours every day
Daily stand-up
13:00
Hong Kong time, plus written updates every evening
Local platforms and setup
Local payments
Languages
Data hosting
AWS Asia Pacific (Hong Kong), Google Cloud asia-east2 and Azure East Asia, in your own cloud account, so data stays where your rules require.